The NJTPA Strategic Business Plan
, appoved on November 8, 2010, includes recommendations for improving the agency’s effectiveness and guides the development of its annual work program. Links to an Executive Summary and the full Plan are at right
The plan outlines key goals and a specific agenda of actions for five broad strategic areas: Board development, facilitating growth, communications, improving internal operations and developing performance measures.
Development of the plan was overseen by a Board Steering Committee that was led by Susan Zellman, NJTPA Board Member and Sussex County Freeholder. Avant Inc. served as consultants for the project.
The plan was created through a highly interactive process with the goal of helping the NJTPA serve its critical constituencies: counties and municipalities, businesses and employees, transportation providers, and, most importantly, the residents and traveling public of the northern New Jersey region.
Strategic Plan, Strategic Progress: 2012 Progress Report on the NJTPA Strategic Business Plan (PDF 1.7MB)